Get in Touch

Head to our Request a Cleaning page, enter your address, home size, preferred date and time, and any special instructions. We'll match you with an available cleaner and send their details for your review before confirming.

Yes. You can reschedule or cancel through your My Bookings page. We ask for at least 24 hours' notice so your cleaner can adjust their schedule.

Every cleaner on SweepSelect completes an application, identity verification, and a background check before being approved. We also verify their work history and collect reviews after every completed booking.

Your satisfaction matters. If something wasn't done to your standard, contact us at support@sweepselect.com within 24 hours and we'll work with you to make it right.

Payment is processed securely online after your booking is confirmed. We accept all major credit and debit cards. You'll receive a receipt by email once the cleaning is complete. Tips are optional and go 100% to your cleaner.

Visit our Join as a Cleaner page to create an account. After signing up, you'll complete a short onboarding — verifying your ID, setting your service area, hourly rate, and availability. Our team reviews applications within 1–2 business days.

Earnings from completed bookings are paid out directly to your bank account via Stripe after each job is completed. You can view your pending and past payouts anytime from your Earnings dashboard.

Absolutely. You control your availability entirely. Update which days and times you're open from your Dashboard. You'll only receive booking requests that match your availability, and you can adjust it at any time.

If a customer cancels, you'll be notified right away and your schedule will be freed up for other bookings. We encourage customers to give at least 24 hours' notice so you can plan accordingly.